FAQ

For Crypto Beginners

Glossary

Mnemonic Phrase (Seed Phrase/Recovery Backup)

Security Password

Passphrase

Beginner's FAQ

What's the difference between SafePal hardware wallet and SafePal software wallet？

Should I recover another wallet mnemonic phrase to SafePal wallet?

If I change my phone or hardware wallet, how should I recover my assets?

Why do I still need to pay the Gas Fee when my ETH transfer is failed? How can I get my gas fee back?

What would happen if the company SafePal went bankrupt or my SafePal wallet damaged or Phone lost？

SafePal Support Channels

How to join the hardware wallet channels in the Discord server