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This article explains the concept of the device authentication mechanism of the SafePal hardware wallets and how it works. It covers the following topics:
- What is the Device Authentication Mechanism of a SafePal hardware wallet?
- How to authenticate an S1, S1 Pro and X1 hardware wallet?
- What if my device doesn't pass the authentication?
What is the Device Authentication Mechanism of a SafePal hardware wallet?
Since an S1, S1 Pro or X1 hardware wallet is a device to solely keep your crypto safe, it is crucial to make sure that the SafePal device you receive is not tampered with or used before. Device authentication is a security mechanism to authenticate a SafePal wallet for this purpose. It is the first step you will see when you start a new hardware wallet. By generating a 6-digit code, the hardware wallet device can be verified through a carefully designed algorithm. At the end of the authentication, the result will show whether the device is genuine and whether it has been used before.
How to authenticate an S1, S1 Pro and X1 hardware wallet?
The procedure to authenticate S1 and S1 Pro device is the same, and a step-by-step tutorial to authenticate an S1 or S1 Pro hardware wallet can be found at this link.
To authenticate the X1 device, please follow the tutorial at this link.
What if my device doesn't pass the authentication?
When the device authentication completes and it shows that your device is not authentic or has been used before, please stop using the device immediately and contact us for further assistance.
Always make sure to place the order from the official sales channels, such as the www.safepal.com website, Amazon, or a local reseller.
