Troubleshooting
- I encountered a problem while upgrading the firmware, what should I do?
- Should I recover another wallet mnemonic phrase to SafePal wallet?
- The device does not charge or hold battery life after little use, what should I do if it cannot be charged now?
- Is it possible to pair the SafePal S1 hardware wallet with other apps?
- How Does SafePal Protect Your Online Privacy?
- Why can't I see the balance on the hardware wallet? Do I still need to transfer assets from SafePalApp to SafePal S1 hard wallet?