Troubleshooting

About Wallet Usage

• I recovered a wallet in SafePal but my balance shows 0 and the addresses are changed. What happened?
• How Does SafePal Protect Your Online Privacy?
• The derivation path of the address of the currency already supported by SafePal.
• How to Export Public Key from SafePal?
• I encountered some problems with SafePal's Buy crypto feature, what should I do?
• About the App malfunction issue after the system upgrade on some phone types

See all 7 articles

About Blockchains & Transfers

• When I transfer XRP to SafePal, the exchange requires that must fill in the Tag. What Tag should be filled in?
• I custom added the Vechain token with the correct contract address, and transferred some Vechain to my SafePal address, but why I can't see my VET balance on SafePal？