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  1. SafePal Help Center
  2. Troubleshooting

Troubleshooting

About Wallet Usage
Error Code or Bug
Token and Coin
PC/Laptop can’t recognize the S1 device
How Does SafePal Protect Your Online Privacy?
I recovered a wallet in SafePal but my balance shows 0 and the addresses are changed. What happened?
The token price is not displayed in the wallet. Why is that?
About Blockchains & Transfers
Transaction
I made a wrong transfer. Can I get it back?
About 0.5 XLM activation fee of a new wallet
About 10 XRP activation fee of a new wallet
About 1 DOT activation fee of a new wallet
When I transfer XRP to SafePal, the exchange requires that must fill in the Tag. What Tag should be filled in?

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Press release contact: marketing@safepal.com

Press release contact: marketing@safepal.com