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  • Products

      S1 Hardware Wallet

      The most popular combination to safeguard crypto assets for experienced users

      S1 Pro Hardware Wallet

      Enhanced version of the flagship air-gappped SafePal S1, with improved specifications

      X1 Hardware Wallet

      Fully open-sourced bluetooth hardware wallet for ease of crypto management

      Cypher

      Store and protect your 12, 18 and 24 word seed phrases against water, fire and corrosion.

      Leather Case

      Premium protection for your hardware wallet against scratches and bumps.

      View All Products

    • View All Products

    • S1 Hardware Wallet

      The most popular combination to safeguard crypto assets for experienced users

    • S1 Pro Hardware Wallet

      Enhanced version of the flagship air-gappped SafePal S1, with improved specifications

    • X1 Hardware Wallet

      Fully open-sourced bluetooth hardware wallet for ease of crypto management

    • Cypher

      Store and protect your 12, 18 and 24 word seed phrases against water, fire and corrosion.

    • Leather Case

      Premium protection for your hardware wallet against scratches and bumps.

  • App

      SafePal App

      iOS & Android

      SafePal Extension

      Chrome, Edge & Firefox

      SafePal Mini

      Telegram Mini App @SafePalMiniBot

    • SafePal App

      iOS & Android

    • SafePal Extension

      Chrome, Edge & Firefox

    • SafePal Mini

      Telegram Mini App @SafePalMiniBot

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English
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  1. SafePal Help Center
  2. Troubleshooting
  3. About Wallet Usage

About Wallet Usage

  • Error Code or Bug
  • Token and Coin
  • PC/Laptop can’t recognize the S1 device
  • How Does SafePal Protect Your Online Privacy?
  • I recovered a wallet in SafePal but my balance shows 0 and the addresses are changed. What happened?
  • The token price is not displayed in the wallet. Why is that?
  • The derivation path of the address of the currency already supported by SafePal
  • I encountered some problems with SafePal's Buy crypto feature, what should I do?
  • How to Export Public Key from SafePal?
  • About the App malfunction issue after the system upgrade on some phone types
  • iOS V2.5.2 Update Issue Report

Everything you need in one wallet.

Products

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© 2023 SafePal

Press release contact: marketing@safepal.com

Press release contact: marketing@safepal.com