Orders & Shipping

Purchase Inquiries

How to purchase SafePal products using Mini-Program in Binance App

FAQs about order and shipment

The Official Channels to Buy a SafePal Product

Bulk Order Or Wholesale Discount

What Payment Method does SafePal Support?

How to Buy SafePal Products with Credit Card/Debit Card

Order Tracking & Shipping

How to Find My Order Number?

How To Track My Order

Still Haven’t Received My Package. What Could be the Reason?

Why is My Order Cancelled?

Can I Change the Shipping Info after I Placed an Order?

After-sales Support

What Should I Do if My Package is Damaged？

How Can I Be Sure the S1 Device I Received is Genuine?