Thank you for choosing and using the SafePal Software wallet!
This section provides a fundamental explanation of the feature to back up your SafePal Software Wallet to iCloud/Google Drive!
This feature is ONLY available for the SafePal Software wallet/mobile App specific addresses, and is not provided for the SafePal Hardware wallet (note that the SafePal software wallet feature is fully optional and the backup is stored in your Google Drive or iCloud if you choose to use the function; SafePal does NOT store or have access to your information, as stated here).
The article contains the following sections:
-
What is the feature for backing up the SafePal Software Wallet backup to iCloud/Google Drive about?
-
What to pay attention to when using this software wallet backup feature
1. What is the feature for backing up the SafePal Software Wallet to iCloud/Google Drive about?
The iCloud/Google Drive backup of your wallet is a feature that allows you to back up your SafePal software wallet to your iCloud/Google Drive account, making it easy to restore your assets in case of loss or damage to your phone device.
2. Why is this SafePal software wallet backup feature useful
With iCloud/Google Drive backup, you can conveniently store your SafePal Software wallets, securing them with Apple's or Google's end-to-end encryption, and ensuring that they remain accessible only to you!
3. What to pay attention to when using this software wallet backup feature
When using iCloud/Google Drive backup for your SafePal software wallet, please note the following:
-
Make sure you have enough storage on your iCloud account to accommodate your software wallet data.
-
Keep your iCloud/Google Drive account credentials safe and secure at all times.
-
Always remember not to clear the data for your iCloud/Google Drive or you will delete your SafePal software wallet backup data.
4. How to use this software wallet backup feature
The following tutorials provide detailed guidance on how to enable iCloud/Google Drive backup for your software wallet:
- How to back up your SafePal Software wallet to iCloud/Google Drive
- How to restore your SafePal Software wallet with iCloud/Google Drive
If you have any questions or concerns about using iCloud/Google Drive backup for your wallet, please view the following 'FAQ' list or submit a ticket to us from here.
5. FAQs about SafePal software wallet backup feature
1. Does the mobile app feature to create a backup of my mnemonic phrase compromise security? Does it affect the security of my SafePal S1 hardware wallet (since it is used with the mobile app?)
No, this update is ONLY for the software wallet/mobile app specific addresses (note that the software wallet feature is fully optional and the backup is stored in the user’s Google Drive or iCloud if the user chooses to use the function;
The backup file will be generated and encrypted on your device and directly uploaded to iCloud. Safepal does NOT store or have access to user information, as stated here).
More importantly, the private key is stored in the Secure Element Chip of the SafePal S1 hardware wallet and does not leave the hardware wallet in any form. The function/ability does NOT exist for mnemonic phrases for the hardware wallet addresses to be backed up or sent to Google Drive or iCloud — The hardware wallet firmware is separate and distinct from the software update, and SafePal will NEVER introduce a backup function for the hardware wallets or the hardware wallet firmware, and recommends users to store their mnemonic phrases offline using the Cypher protector or on a piece of paper in a safe place. (Please refer to the guide on best security practices here).
2. What happens if my Google Drive or iCloud gets hacked?
If your iCloud/GoogleDrive account gets hacked, the encrypted mnemonic phrase backup file may be exposed to the hacker, but cannot be decrypted without the password configured by the user. In this case, the SafePal software wallet should still be safe.
As such it is NOT recommended to store any screenshots or text files of the corresponding passwords in the Google Drive or iCloud to prevent any security vulnerabilities (if your iCloud or Google Drive is hacked).
