Dear SafePal user,
If you encounter any product issues, you can either search for a solution from our Help Center, or contact our customer support team by the following method. We will provide further assistance as soon as we can.
- Visit the SafePal website: www.safepal.com
- Scroll down to the bottom of the home page and click ‘Submit A Request’ button
- Select the category of the issue and fill in the required information, then click ‘Submit’.
To help us better understand your case, please elaborate on your question as detailed as possible, and providing the relevant documents such as screenshots or videos will help us better assist you, too.
After your ticket is successfully submitted, our customer support team will reply within 24-48 hours. We will do our best to provide timely and efficient service.
Have an incredible journey in the crypto space empowered by SafePal!
